About Alkira Constructions

Alkira Constructions Pty Ltd (“Alkira Constructions”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make an enquiry, engage our services or apply for a position with us.

Personal information we collect

Depending on how you interact with us, we may collect:

• Your name, telephone number, email address and postal or project address
• Details about your building, renovation or construction enquiry
• Communications between you and Alkira Constructions
• Information provided through website forms, telephone calls, email or social media
• Details needed to prepare quotations, manage projects and provide our services
• Feedback, testimonials or photographs you agree to provide
• Website usage data, including your IP address, browser, device, referring page and pages visited

If you apply for a role with Alkira Constructions, we may also collect:

• Your resume and cover letter
• Employment history, qualifications, licences and skills
• References and referee contact details
• Information about your availability and eligibility to work
• Other information you choose to provide in support of your application

Please obtain permission before giving us another person’s contact details, including referee details.

We will only collect sensitive information where it is reasonably necessary, permitted by law and, where required, provided with your consent.

How we collect information

We generally collect personal information directly from you when you:

• Submit an enquiry or Careers form
• Contact us by telephone, email or social media
• Request a quotation or engage our services
• Apply for employment
• Provide feedback or participate in project photography
• Visit or interact with our website

We may also receive information from authorised representatives, referees, contractors, professional advisers, service providers or publicly available sources.

Why we collect and use information

We may collect, hold and use personal information to:

• Respond to enquiries and communicate with you
• Assess projects and prepare quotations
• Deliver and manage construction services
• Coordinate employees, contractors, suppliers and professional advisers
• Manage accounts, records and legal obligations
• Assess employment applications and contact referees
• Consider applicants for current or future opportunities
• Improve our website, services and customer experience
• Maintain website security and prevent fraud, abuse or cyberattacks
• Send relevant business communications where permitted by law

You can opt out of marketing communications at any time by using the unsubscribe option provided or contacting us.

Careers information

Employment applications are used to assess your suitability for current or potential roles with Alkira Constructions.

Application information may be shared internally with team members involved in recruitment and, where appropriate, with professional advisers or service providers assisting with recruitment.

Unless a longer period is required by law or agreed with you, unsuccessful application information will generally be retained for up to 12 months so we can consider you for future opportunities. You may ask us to delete your application information earlier.

Cookies, analytics and third-party services

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember preferences
• Measure website traffic and performance
• Understand how visitors use the website
• Protect the website from malicious activity
• Support embedded videos, maps or social-media content

Services used on or connected with the website may include Google Analytics, Google Site Kit, Meta/Facebook services, Instagram integrations, YouTube, Wordfence and website caching or hosting services.

These providers may collect technical information such as IP addresses, device identifiers and browsing activity in accordance with their own privacy policies. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.

Disclosure of personal information

We may disclose personal information where reasonably necessary to:

• Employees and authorised team members
• Contractors, subcontractors, suppliers and consultants
• Architects, engineers, certifiers and other project professionals
• Insurers, accountants, lawyers and professional advisers
• Website hosting, IT, security, analytics and communications providers
• Recruitment advisers or referees
• Government authorities, regulators or law-enforcement bodies where required or authorised by law
• Other parties with your consent

We do not sell personal information.

Overseas processing

Some technology, analytics, security, social-media and cloud-service providers may store or process information outside Australia, including in the United States and other countries where those providers operate.

Where practical, we take reasonable steps to use reputable providers and protect information disclosed to overseas recipients.

Storage and security

We may hold personal information electronically and, where necessary, in physical records.

We take reasonable administrative, technical and physical steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include access controls, authentication, security monitoring, backups and maintained website protections.

No internet transmission or storage system is completely secure. You should avoid sending unnecessary sensitive information through website forms or ordinary email.

Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes or meet legal, insurance and regulatory requirements.

When information is no longer required, we take reasonable steps to delete, destroy or de-identify it.

Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before processing the request. In some circumstances, access may be limited where permitted by law.

Privacy enquiries and complaints

If you have a privacy question, concern or complaint, please contact:

Alkira Constructions Pty Ltd
Phone: 0415 649 032
Email: buildit@alkiraconstructions.com.au
Website: https://alkiraconstructions.com.au/contact/

Please provide enough information for us to understand and investigate your concern. We will acknowledge and respond within a reasonable period.

Changes to this policy

We may update this Privacy Policy when our services, systems, legal obligations or information-handling practices change.

The current version will be published on this page with its latest revision date.